Leong Ooi Yun

Statistics

Publications

Citations

170

H-Index

Active since

2012

Affiliations

University of Technology Malaysia(Current)

Leong Ooi Yun is an author at University of Technology Malaysia specializing in bank customer satisfaction, information systems, and online service quality.

Publications per year

2012–2013

Publications

The Impacts of Service Quality and Customer Satisfaction on Customer Loyalty in Internet Banking

Mohd Shoki Md Ariff, Leong Ooi Yun, Norhayati Zakuan et al. · Procedia - Social and Behavioral Sciences · 2013 · 111 citations · Full text

Business, Information Systems, Management Information Systems +17

Examining Dimensions of Electronic Service Quality for Internet Banking Services

Mohd Shoki Md Ariff, Leong Ooi Yun, Norhayati Zakuan et al. · Procedia - Social and Behavioral Sciences · 2012 · 59 citations · Full text

Business, Information Systems, Management Information Systems +16

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