Boudewijn Bertsch

Quality and risk management: what are the key issues?

Roger Williams, Boudewijn Bertsch, Barrie G. Dale et al. · The TQM Journal · 2006 · 136 citations

Total Quality Management, Engineering, Project Risk Management +19

Self-Assessment Against Business Excellence Models: A Critiqueand Perspective

Roger Williams, Boudewijn Bertsch, A. van der Wiele et al. · Total Quality Management & Business Excellence · 2006 · 79 citations

Total Quality Management, Customer Satisfaction, Business Excellence Models +13

The Six Sigma improvement approach: a transnational comparison

Jos van Iwaarden, Ton van der Wiele, B.G. Dale et al. · International Journal of Production Research · 2008 · 67 citations

Nursing, Total Quality Management, Quality Assurance +14

Quality Management: The New Challenges

Roger Williams, Ton van der Wiele, Jos van Iwaarden et al. · Total Quality Management & Business Excellence · 2006 · 39 citations

Total Quality Management, Customer Satisfaction, Engineering +16

Total quality management: a state-of-the-art survey of European ‘industry’?

Tom Van de Wiele, B.G. Dale, Joanna Timmers et al. · Total Quality Management · 1993 · 24 citations

Total Quality Management, Manufacturing Strategy, Management Development +15