Concepedia

Shiliang Cui

SC

28

Publications

1.1K

Citations

18

H-Index

2010

Active since

Affiliations

Georgetown University(Current)

University of Pennsylvania

University of California, Berkeley

Nankai University

WHU – Otto Beisheim School of Management

Shiliang Cui is an author at Georgetown University specializing in business, economics, and operations research.

Top concepts

BusinessEconomicsOperations ResearchMarketingManagementQueuing TheoryCustomer SatisfactionEngineeringMarket DesignConsumer Research

Publications per year

2010–2025

28

Publications

28

The Effect of Multichannel and Omnichannel Retailing on Physical Stores

Fei Gao, Vishal Agrawal, Shiliang Cui · Management Science · 2021 · 125 citations

Customer Satisfaction, Digital Marketing, Omnichannel Retailing +17

Bespoke supply‐chain resilience: The gap between theory and practice

Morris A. Cohen, Shiliang Cui, Sebastian Doetsch et al. · Journal of Operations Management · 2022 · 102 citations

Supply Chain Disruption, Resilience Strategy, Management +15

OM Forum—Benchmarking Global Production Sourcing Decisions: Where and Why Firms Offshore and Reshore

Morris A. Cohen, Shiliang Cui, Ricardo Ernst et al. · Manufacturing & Service Operations Management · 2018 · 92 citations · Full text

Attractive Site, International Economics, Trade +26

Product Price, Quality, and Service Decisions Under Consumer Choice Models

Ruxian Wang, Chenxu Ke, Shiliang Cui · Manufacturing & Service Operations Management · 2021 · 85 citations

Customer Satisfaction, Consumer Uncertainty, Consumer Research +17

Blind Queues: The Impact of Consumer Beliefs on Revenues and Congestion

Shiliang Cui, Senthil K. Veeraraghavan · Management Science · 2016 · 78 citations

Service Provider, Customer Satisfaction, Consumer Uncertainty +20

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