Concepedia

Sang Mi Jeon

SM

4

Publications

236

Citations

4

H-Index

2011

Active since

Affiliations

Pusan National University(Current)

Kyungnam University

Hanyang University

Sang Mi Jeon is an author at Pusan National University specializing in consumer behavior, hospitality management, and customer satisfaction.

Top concepts

BusinessMarketingManagementConsumer BehaviorConsumer ResearchHospitality IndustryCustomer SatisfactionHospitality MarketingHospitality ManagementService Quality

Publications per year

2011–2013

4

Publications

4

Chain restaurant patrons' well‐being perception and dining intentions

Insin Kim, Sang Mi Jeon, Sunghyup Sean Hyun · International Journal of Contemporary Hospitality Management · 2012 · 124 citations

Customer Satisfaction, Consumer Motivation, Consumer Study +20

The Role of Effective Service Provider Communication Style in the Formation of Restaurant Patrons' Perceived Relational Benefits and Loyalty

Insin Kim, Sang Mi Jeon, Sunghyup Sean Hyun · Journal of Travel & Tourism Marketing · 2011 · 47 citations

Service Provider, Customer Satisfaction, Consumer Research +21

Examining the influence of casino attributes on baby boomers’ satisfaction and loyalty in the casino industry

Sang Mi Jeon, Sunghyup Sean Hyun · Current Issues in Tourism · 2012 · 43 citations

Causal relationships between table game players' perceptions of service quality, perceived winning, and game spending

Sang Mi Jeon, Vincent P. Magnini, Insin Kim et al. · International Journal of Contemporary Hospitality Management · 2013 · 22 citations

Customer Satisfaction, Quality Of Life, Brand Affect +23

Rows per page

1–4 of 4