3
Publications
91
Citations
3
H-Index
2012
Active since
Affiliations
Florian Kicherer is an author at Fraunhofer Institute for Industrial Engineering specializing in business strategy, management, and customer satisfaction.
Top concepts
BusinessMarketingManagementProductivityService DesignBusiness StrategyStrategic ManagementCustomer SatisfactionSupply Chain Management
Publications per year
2012–2014
3
3
Productivity of services NextGen: beyond output/input
Walter Ganz, Inka C. Moerschel, Alexander Schletz et al. · Service Industries Journal · 2013 · 12 citations
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