Cindy Lombart

Impact of brand personality on three major relational consequences (trust, attachment, and commitment to the brand)

Didier Louis, Cindy Lombart · Journal of Product & Brand Management · 2010 · 326 citations

Customer Satisfaction, Brand Coca‐cola, Consumer Motivation +22

A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)

Cindy Lombart, Didier Louis · Journal of Retailing and Consumer Services · 2014 · 148 citations

Customer Satisfaction, Socially Responsible Product, Consumer Study +12

Effects of physical, non-immersive virtual, and immersive virtual store environments on consumers' perceptions and purchase behavior

Cindy Lombart, Elena Millan, Jean‐Marie Normand et al. · Computers in Human Behavior · 2020 · 143 citations

Customer Satisfaction, Online Customer Behavior, Engineering +14

Consumer perceptions and purchase behavior toward imperfect fruits and vegetables in an immersive virtual reality grocery store

Cindy Lombart, Elena Millan, Jean‐Marie Normand et al. · Journal of Retailing and Consumer Services · 2019 · 99 citations

Food Choice, Food Marketing, Purchase Behavior +12

Consumer satisfaction and loyalty: Two main consequences of retailer personality

Cindy Lombart, Didier Louis · Journal of Retailing and Consumer Services · 2012 · 79 citations

Customer Experience, Customer Satisfaction, Service Quality +10