Harry Maddern is an author at University of Exeter specializing in business, management, and customer satisfaction.
Top concepts
BusinessManagementMarketingService QualityService ManagementBusiness OperationsStrategic ManagementCustomer SatisfactionOperations ManagementTotal Quality Management
Publications per year
2007–2013
4
4
End-to-end process management: implications for theory and practice
Harry Maddern, Philip Smart, Roger Maull et al. · Production Planning & Control · 2013 · 78 citations
Rows per page
1–4 of 4