Huong Xuan Ho

Customer engagement in the context of retail mobile apps: A contingency model integrating spatial presence experience and its drivers

Huong Xuan Ho, Dong Nguyen, Julian Ming-Sung Cheng et al. · Journal of Retailing and Consumer Services · 2022 · 54 citations

Customer Experience, Customer Satisfaction, Spatial Presence Experience +15

The Behavioral Consequences of Regret, Anger, and Frustration in Service Settings

Angelina Nhat Hanh Le, Huong Xuan Ho · Journal of Global Marketing · 2019 · 42 citations

Service Provider, Customer Satisfaction, Vietnam—a Confucian Culture +24

Receptivity of Governmental Communication and Its Effectiveness During COVID-19 Pandemic Emergency in Vietnam: A Qualitative Study

Le Thanh Tam, Huong Xuan Ho, Dong Nguyen et al. · Global Journal of Flexible Systems Management · 2021 · 42 citations · Full text

Interpersonal Communication, Governmental Communication, Health Communication +14

Benevolent leadership and organizational citizenship behaviors in a higher education context: a moderated mediation model

Phong D. Nguyen, Nguyễn Hữu Khôi, Angelina Nhat Hanh Le et al. · Personnel Review · 2022 · 19 citations

Benevolent Leadership, Education, Organizational Behavior +25

Analysis of Factors Influencing Credit Access of Vietnamese Informal Labors in the Time of COVID-19 Pandemic

Hung Van Vu, Huong Xuan Ho · Economies · 2021 · 17 citations · Full text

Economics, Public Finance, Finance +14