Concepedia

Ramah Al Balawi

RA

Statistics

Publications

2

Citations

44

H-Index

2

Active since

2022

Affiliations

Baruch College(Current)

University of Illinois Chicago

Ramah Al Balawi is an author at Baruch College specializing in customer experience management, social media, and brand management.

ORCID

Publications per year

2022–2023

2

Publications

2

Brand Crisis and Customer Relationship Management on Social Media: Evidence from a Natural Experiment from the Airline Industry

Ramah Al Balawi, Yuheng Hu, Liangfei Qiu · Information Systems Research · 2022 · 34 citations

, , +14

When crisis hits: Bike-Sharing platforms amid the Covid-19 pandemic

Ecem Basak, Ramah Al Balawi, Sorouralsadat Fatemi et al. · PLoS ONE · 2023 · 10 citations · Full text

, , +16

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