Claire Gélinas‐Chebat

Impact of waiting attribution and consumer's mood on perceived quality

Jean‐Charles Chebat, Pierre Filiatrault, Claire Gélinas‐Chebat et al. · Journal of Business Research · 1995 · 134 citations

Customer Satisfaction, Behavioral Sciences, Behavioral Decision Making +11

Interactive Effects of Musical and Visual Cues on Time Perception: An Application to Waiting Lines in Banks

Jean‐Charles Chebat, Claire Gélinas‐Chebat, Pierre Filiatrault · Perceptual and Motor Skills · 1993 · 120 citations

Lost in a mall, the effects of gender, familiarity with the shopping mall and the shopping values on shoppers' wayfinding processes

Jean‐Charles Chebat, Claire Gélinas‐Chebat, Karina Therrien · Journal of Business Research · 2004 · 118 citations

Customer Satisfaction, Gender Identity, Shopping Mall +13

Testing consumers' motivation and linguistic ability as moderators of advertising readability

Jean‐Charles Chebat, Claire Gélinas‐Chebat, Sabrina Hombourger et al. · Psychology and Marketing · 2003 · 63 citations · Full text

Customer Satisfaction, Behavioral Decision Making, Consumer Study +20

What makes open vs. closed conclusion advertisements more persuasive? The moderating role of prior knowledge and involvement

Jean‐Charles Chebat, Mathieu Charlebois, Claire Gélinas‐Chebat · Journal of Business Research · 2001 · 63 citations

Advertising, Conclusion Advertisements, Behavioral Decision Making +12