Irene Cheng Chu Chan

Progression and development of information and communication technology research in hospitality and tourism

Rob Law, Daniel Leung, Irene Cheng Chu Chan · International Journal of Contemporary Hospitality Management · 2019 · 173 citations

Customer Satisfaction, Tourism Management, Ict Research +12

The effect of online reviews on hotel booking intention: The role of reader-reviewer similarity

Irene Cheng Chu Chan, Long W. Lam, Cheris W. C. Chow et al. · International Journal of Hospitality Management · 2017 · 155 citations

Customer Satisfaction, Online Customer Behavior, Customer Review +11

Sentiment analysis in hospitality and tourism: a thematic and methodological review

Fuad Mehraliyev, Irene Cheng Chu Chan, Andrei Kirilenko · International Journal of Contemporary Hospitality Management · 2021 · 144 citations

Customer Satisfaction, Tourism Management, Tourism Performance +20

Learn from the past and prepare for the future: A critical assessment of crisis management research in hospitality

Senbeto Dagnachew Leta, Irene Cheng Chu Chan · International Journal of Hospitality Management · 2021 · 89 citations

Performance Studies, Emergency Management, Management +8

Smart cities and quality of life: a quantitative analysis of citizens' support for smart city development

Zhaoyu Chen, Irene Cheng Chu Chan · Information Technology and People · 2022 · 84 citations

Quality Of Life, Smart City, Urban Development +20