Concepedia

Bob Brotherton

BB

13

Publications

893

Citations

12

H-Index

1992

Active since

Affiliations

Blackpool and The Fylde College(Current)

Manchester Metropolitan University

Boğaziçi University

Bob Brotherton is an author at Blackpool and The Fylde College specializing in business, management, and hospitality management.

Top concepts

BusinessManagementHospitalityHospitality ManagementTourismHotel IndustryHospitality IndustryHospitality MarketingMarketingCustomer Satisfaction

Publications per year

1992–2005

13

Publications

13

Towards a definitive view of the nature of hospitality and hospitality management

Bob Brotherton · International Journal of Contemporary Hospitality Management · 1999 · 265 citations

Tourism Management, Hospitality Revenue Management, Hospitality +21

Towards an identification and classification of critical success factors in UK hotels Plc

Bob Brotherton, Jane Shaw · International Journal of Hospitality Management · 1996 · 137 citations

Total Quality Management, Customer Satisfaction, Uk Hotels Plc +13

Beyond Destinations—Special Interest Tourism

Bob Brotherton, Bülent Himmetoĝlu · Anatolia · 1997 · 123 citations

Critical success factors in UK budget hotel operations

Bob Brotherton · International Journal of Operations & Production Management · 2004 · 117 citations

Total Quality Management, Customer Satisfaction, Tourism Performance +22

Yield management—progress and prospects

Bob Brotherton, Sean Mooney · International Journal of Hospitality Management · 1992 · 77 citations

Engineering, Yield Management, Sustainable Agriculture +7

Rows per page

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