Concepedia

Kristie A. Abston

KA

6

Publications

301

Citations

6

H-Index

2007

Active since

Affiliations

Middle Tennessee State University(Current)

University of Tennessee at Knoxville

University of West Florida

Kristie A. Abston is an author at Middle Tennessee State University specializing in business, management, and human resource management.

Top concepts

BusinessManagementHuman ResourcesOrganizational BehaviorWorkforce DevelopmentEducationMarketingMotivationBusiness StrategyCustomer Satisfaction

Publications per year

2007–2020

6

Publications

6

Questions About Questionable Research Practices in the Field of Management

George C. Banks, Ernest H. O’Boyle, Jeffrey M. Pollack et al. · Journal of Management · 2015 · 169 citations · Full text

Total Quality Management, Methodological Orientation, Project Management +16

The role of customer contact employees as external customers: A conceptual framework for marketing strategy and future research

Pratibha A. Dabholkar, Kristie A. Abston · Journal of Business Research · 2007 · 69 citations

Customer Experience, Customer Satisfaction, Customer Contact Employees +10

Millennial Motivation Issues Related to Compensation and Benefits: Suggestions for Improved Retention

Daniel L. Morrell, Kristie A. Abston · Compensation & Benefits Review · 2018 · 20 citations

Multigenerational Workforce, Educational Psychology, Education +23

The Job Characteristics Model: An Extension to Entrepreneurial Motivation

John H. Batchelor, Kristie A. Abston, Kenneth Lawlor et al. · Small Business Institute Journal · 2014 · 17 citations

Organizational Characteristic, Job Design, Education +17

Employees as customers: Exploring service climate, employee patronage, and turnover

Kristie A. Abston, Virginia W. Kupritz · Performance Improvement Quarterly · 2011 · 15 citations

Customer Satisfaction, Human Resource Management, Employee Patronage +16

Rows per page

1–5 of 6