Concepedia

James M. Oher

JM

1

Publications

17

Citations

1

H-Index

1993

Active since

Affiliations

Kids' Brain Tumor Cure Foundation(Current)

James M. Oher is an author at Kids' Brain Tumor Cure Foundation specializing in customer satisfaction, human resource management, and interactive marketing.

Top concepts

BusinessMarketingManagementService DesignHuman ResourcesService QualityCustomer ServiceConsumer ResearchProgram EvaluationSurvey Methodology

Publications per year

1993–1993

1

Publications

1

Survey Research to Measure EAP Customer Satisfaction

James M. Oher · Employee Assistance Quarterly · 1993 · 17 citations

Customer Satisfaction, Abstract Survey, Service Excellence +17

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