Concepedia

Florian Siems

FS

Statistics

Publications

6

Citations

135

H-Index

6

Active since

2010

Affiliations

RWTH Aachen University(Current)

Clausthal University of Technology

Florian Siems is an author at RWTH Aachen University specializing in business, customer satisfaction, and marketing.

Publications per year

2010–2017

6

Publications

6

Values education and student satisfaction: German business students' perceptions of universities' value influences

Dirk C. Moosmayer, Florian Siems · Journal of Marketing for HIGHER EDUCATION · 2012 · 46 citations

Business, Higher Education, Marketing +8

Reference Prices as Determinants of Business‐to‐Business Price Negotiation Outcomes: An Empirical Perspective from the Chemical Industry

Dirk C. Moosmayer, Bjoern Schuppar, Florian Siems · Journal of Supply Chain Management · 2012 · 27 citations

Management, Business Economics, Supply Chain Management +16

How customer satisfaction with respect to price and quality affects customer retention: an integrated approach considering nonlinear effects

Winfried J. Steiner, Florian Siems, Anett Weber et al. · Journal of Business Economics · 2013 · 25 citations

Business, Marketing, Marketing Management +14

The effect of stress on customer perception of the frontline employee: an experimental study

Marie-Christin Papen, Thomas Niemand, Florian Siems et al. · Review of Managerial Science · 2017 · 14 citations · Full text

Business, Marketing, Marketing Management +17

Advancing relationship marketing theory: exploring customer relationships through a process-centric framework

Antje S. J. Hütten, Torsten Oliver Salge, Thomas Niemand et al. · AMS Review · 2017 · 12 citations

Business, Marketing, Marketing Management +10

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