Bengü Sevil Oflaç - Concepedia

Author

Bengü Sevil Oflaç

Also Known As

Bengu Selvi Oflac, Bengu Sevil Oflac, Bengu Sevil Oflaç, Bengü OFLAÇ, Bengü Oflaç, Bengü S. Oflaç, Bengü SEVİL OFLAÇ, Bengü Sevil OFLAÇ, Bengü Sevil Oflaç, SEVİL OFLAÇ, Bengü

Publications

330

Citations

H-Index

Concepts

All Affiliations

İzmir University of Economics Northern Illinois University

About

Bengü Sevil Oflaç is an author at İzmir University of Economics specializing in business, management, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	5	5	229
2	Management	5	5	229
3	Engineering	1	1	48
4	Economics	1	1	48
5	Hospitality	1	1	24

Bengü Sevil Oflaç

Publications

295

Citations

H-Index

Page 1

	Year	Citations
An Attribution Approach to Consumer Evaluations in Logistics Customer Service Failure Situations Bengü Sevil Oflaç, Ursula Y. Sullivan, Tunçdan Baltacıoğlu Journal of Supply Chain Management Customer SatisfactionLogistics ProcessesConsumer UncertaintyConsumer ResearchBrand Strategy	2012	69
Understanding young consumers’ tendencies regarding eco-labelled products Aysu Göçer, Bengü Sevil Oflaç Asia Pacific Journal of Marketing and Logistics Consumer UncertaintyGreen MarketingProduct LabelingConsumer StudyConsumer Research	2017	62
Improving social welfare chain using optimal planning model Burcu Adıvar, Bengü Sevil Oflaç, Tuğba Örten Supply Chain Management An International Journal Logistics ProcessesSupply Chain OptimizationEngineeringLogistics OptimizationHumanitarian Relief Chain	2010	48
Fashion consumption during economic crisis: Emerging practices and feelings of consumers Zeynep Özdamar Ertekin, Bengü Sevil Oflaç, Cemre Şerbetçioğlu Journal of Global Fashion Marketing	2020	36
Examining the impact of locus and justice perception on B2B service recovery Bengü Sevil Oflaç, Ursula Y. Sullivan, Zeynep Aslan Journal of Business and Industrial Marketing Customer SatisfactionConsumer ResearchHospitality ManagementOrganizational BehaviorService Quality	2021	26
The doer effect of failure and recovery in multi-agent cases: service supply chain perspective Bengü Sevil Oflaç, Öznur Yurt Journal of Service Theory and Practice Customer ExperienceCustomer SatisfactionTourism SupplySupply NetworkConsumer Research	2018	24
Services Marketing Mix Efforts of a Global Services Brand: The Case of DHL Logistics Bengü Sevil Oflaç, Birce Dobrucalı, Tugce Yavas, Procedia Economics and Finance	2015	19
Mastering timely deliveries using dynamic capabilities: perspectives from logistics service providers and shippers Seda Özcan, Bengü Sevil Oflaç, Sinem Tokcaer, The International Journal of Logistics Management	2023	11

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