Concepedia

Bengü Sevil Oflaç

BS

8

Publications

295

Citations

8

H-Index

2010

Active since

Affiliations

İzmir University of Economics(Current)

Northern Illinois University

Bengü Sevil Oflaç is an author at İzmir University of Economics specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingConsumer ResearchLogisticsSupply ChainService QualityConsumer BehaviorCustomer SatisfactionSupply Chain Management

Publications per year

2010–2023

8

Publications

8

An Attribution Approach to Consumer Evaluations in Logistics Customer Service Failure Situations

Bengü Sevil Oflaç, Ursula Y. Sullivan, Tunçdan Baltacıoğlu · Journal of Supply Chain Management · 2012 · 69 citations

Customer Satisfaction, Logistics Processes, Consumer Uncertainty +21

Understanding young consumers’ tendencies regarding eco-labelled products

Aysu Göçer, Bengü Sevil Oflaç · Asia Pacific Journal of Marketing and Logistics · 2017 · 62 citations

Consumer Uncertainty, Green Marketing, Product Labeling +19

Improving social welfare chain using optimal planning model

Burcu Adıvar, Bengü Sevil Oflaç, Tuğba Örten · Supply Chain Management An International Journal · 2010 · 48 citations

Logistics Processes, Supply Chain Optimization, Engineering +27

Fashion consumption during economic crisis: Emerging practices and feelings of consumers

Zeynep Özdamar Ertekin, Bengü Sevil Oflaç, Cemre Şerbetçioğlu · Journal of Global Fashion Marketing · 2020 · 36 citations

Examining the impact of locus and justice perception on B2B service recovery

Bengü Sevil Oflaç, Ursula Y. Sullivan, Zeynep Aslan · Journal of Business and Industrial Marketing · 2021 · 26 citations

Customer Satisfaction, Consumer Research, Hospitality Management +19

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