Concepedia

Mohsin Abdur Rehman

MA

18

Publications

823

Citations

15

H-Index

2010

Active since

Affiliations

GIFT University(Current)

University of Oulu

University of Greater Manchester

Islamic Azad University Dehaghan

University of the Punjab

Mohsin Abdur Rehman is an author at GIFT University specializing in management, marketing, and business.

Top concepts

ManagementMarketingBusinessCustomer SatisfactionEducationService QualityConsumer ResearchHospitality MarketingPurchase IntentionLanguage

Publications per year

2010–2024

18

Publications

18

Customer satisfaction and loyalty in Malaysian Islamic banks:a PAKSERV investigation

Muahmmad Kashif, Sharifah Suzana Wan Shukran, Mohsin Abdur Rehman et al. · International Journal of Bank Marketing · 2015 · 129 citations

Customer Experience, Customer Satisfaction, Consumer Research +16

The impact of the magnitude of service failure and complaint handling on satisfaction and brand credibility in the banking industry

Ghazal Shams, Mohsin Abdur Rehman, Sarminah Samad et al. · Journal of Financial Services Marketing · 2020 · 84 citations

Total Quality Management, Customer Satisfaction, Banking Industry +11

Exploring customer’s mobile banking experiences and expectations among generations X, Y and Z

Ghazal Shams, Mohsin Abdur Rehman, Sarminah Samad et al. · Journal of Financial Services Marketing · 2020 · 78 citations

Customer Satisfaction, Fintech, Mobile Marketing +11

Green HRM promotes higher education sustainability: a mediated-moderated analysis

Zuhair Abbas, Shagufta Sarwar, Mohsin Abdur Rehman et al. · International Journal of Manpower · 2021 · 76 citations · Full text

Engineering, Sustainable Development, Education +23

The dynamics of Zakat donation experience among Muslims: a phenomenological inquiry

Muhammad Kashif, Khurrum Faisal Jamal, Mohsin Abdur Rehman · Journal of Islamic accounting and business research · 2017 · 69 citations

Zakat Donations, Culture, Philanthropy +15

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