Eric S.W. Chan - Concepedia

Author

Eric S.W. Chan

Also Known As

Chan, E, Chan, Eric, E. Chan, E. S. Chan, E. S. W. Chan, ERIC CHAN, Eric Chan, Eric S. Chan, Eric S. W. Chan, Eric S.W. Chan

Publications

4.9K

Citations

H-Index

149

Concepts

All Affiliations

Hong Kong Polytechnic University University of Central Florida Oracle (United States)Oxford Brookes University American University of Sharjah

About

Eric S.W. Chan is an author at Hong Kong Polytechnic University specializing in business, hospitality management, and management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	27	31	4K
2	Engineering	10	11	409
3	Education	2	2	50
4	Arts	1	1	431
5	Health Sciences	1	1	16

Eric S.W. Chan

Publications

4.8K

Citations

H-Index

Page 1

	Year	Citations
Co-production versus co-creation: A process based continuum in the hotel service context Prakash K. Chathoth, Levent Altınay, Robert J. Harrington, International Journal of Hospitality Management Customer SatisfactionCo-production Versus Co-creationOrganizational CommunicationService ResearchHospitality Marketing	2012	431
What drives employees’ intentions to implement green practices in hotels? The role of knowledge, awareness, concern and ecological behaviour Eric S.W. Chan, Alice H.Y. Hon, Wilco Chan, International Journal of Hospitality Management Environmental BehaviorGreen PracticesManagementGreen InnovationSustainability	2014	390
Motivations for ISO 14001 in the hotel industry Eric S.W. Chan, Simon Wong Tourism Management Customer SatisfactionManagementBusinessHospitalityTourism	2005	364
Co-creation and higher order customer engagement in hospitality and tourism services Prakash K. Chathoth, Gerardo R. Ungson, Robert J. Harrington, International Journal of Contemporary Hospitality Management Customer SatisfactionDominant LogicConsumer ResearchHospitalityHotel Industry	2016	319
Barriers to EMS in the hotel industry Eric S.W. Chan International Journal of Hospitality Management Hospital EnvironmentManagementBusinessHospitalityTourism	2007	267
Attitude towards EMSs in an international hotel: An exploratory case study Eric S.W. Chan, Rebecca Hawkins International Journal of Hospitality Management Customer SatisfactionTourism ManagementOrganizational CommunicationService ResearchManagement	2009	247
Implementing Environmental Management Systems in Small- and Medium-Sized Hotels: Obstacles Eric S.W. Chan Journal of Hospitality & Tourism Research Customer SatisfactionTourism ManagementEnvironmental PerformanceHospitalityEnvironmental Policy	2010	211
Gap analysis of green hotel marketing Eric S.W. Chan International Journal of Contemporary Hospitality Management Customer SatisfactionTourism ManagementGreen MarketingDigital MarketingRelative Importance	2013	199
Environmental management research in hospitality Eric S.W. Chan, Cathy H.C. Hsu International Journal of Contemporary Hospitality Management Tourism ManagementEnvironmental PerformanceEnvironmental Management ResearchHospitalityEnvironmental Policy	2016	183
Quality of work life and job satisfaction among frontline hotel employees Jin‐Soo Lee, Ki‐Joon Back, Eric S.W. Chan International Journal of Contemporary Hospitality Management Customer SatisfactionQuality Of LifeFrontline Hotel EmployeesJob PerformanceHospitality	2015	173

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