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Co-production versus co-creation: A process based continuum in the hotel service context

Customer SatisfactionCo-production Versus Co-creationOrganizational CommunicationService ResearchHospitality MarketingBusinessManagementHospitalityCo-creationTourismValue Co-creationStrategic ManagementHuman Resource ManagementArtsMarketingHotel Service ContextCo-productionHospitality Management