Concepedia

John S. Oakland

JS

36

Publications

1.8K

Citations

23

H-Index

1972

Active since

Affiliations

University of Bradford(Current)

Total Quality Systems (United States)

University of Leeds

John S. Oakland is an author at University of Bradford specializing in management, business, and total quality management.

Top concepts

Publications per year

1972–2011

36

Publications

36

Successful Change Management

John S. Oakland, Stephen A. Tanner · Total Quality Management & Business Excellence · 2007 · 168 citations

Leadership and policy deployment: The backbone of TQM

John S. Oakland · Total Quality Management & Business Excellence · 2011 · 168 citations

Total Quality Management in Services

John A. Dotchin, John S. Oakland · International Journal of Quality & Reliability Management · 1994 · 133 citations

, , +15

Does TQM Impact on Bottom‐line Results?

Mohamed Zairi, Steve Letza, John S. Oakland · The TQM Journal · 1994 · 115 citations

, , +21

Total Quality Management in Services

John A. Dotchin, John S. Oakland · International Journal of Quality & Reliability Management · 1994 · 105 citations

, , +18

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