Statistics
Publications
15
Citations
5K
H-Index
13
Active since
1999
Harvir S. Bansal is an author at Wilfrid Laurier University specializing in business, marketing, and consumer behavior.
Publications per year
1999–2018
15
15
The Service Provider Switching Model (SPSM)
Harvir S. Bansal, Shirley Taylor · Journal of Service Research · 1999 · 413 citations
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