Brent R. Keltner

Adding Value in Banking: Human Resource Innovations for Service Firms

Brent R. Keltner, David Finegold · Sloan management review · 1996 · 74 citations

Management, Human Resource Management, Strategic Management +14

Relationship Banking and Competitive Advantage: Evidence from the U.S. and Germany

Brent R. Keltner · California Management Review · 1995 · 70 citations

Business, Human Resource Management, Strategic Management +9

Lessons From New American Schools' Scale-Up Phase

Susan J. Bodilly, Brent R. Keltner, Susanna W. Purnell et al. · 1998 · 62 citations

Education, Curriculum, Instruction +5

Market Segmentation Strategies and Service Sector Productivity

Brent R. Keltner, David Finegold, Geoff Mason et al. · California Management Review · 1999 · 34 citations

Business, Business Economics, Hospitality Management +15