Concepedia

Thomas Kohlborn

TK

11

Publications

491

Citations

10

H-Index

2009

Active since

Affiliations

Queensland University of Technology(Current)

Griffith University

Thomas Kohlborn is an author at Queensland University of Technology specializing in management, business, and business intelligence.

Top concepts

ManagementBusinessMarketingBusiness IntelligenceService DesignStrategic ManagementCustomer SatisfactionStrategyLogisticsSoftware Design

Publications per year

2009–2016

11

Publications

11

Identification and Analysis of Business and Software Services—A Consolidated Approach

Thomas Kohlborn, Axel Korthaus, Taizan Chan et al. · IEEE Transactions on Services Computing · 2009 · 124 citations

Software Maintenance, Customer Satisfaction, Business Intelligence +19

A Framework for the Study of Positive Deviance in Organizations

Willem Mertens, Jan Recker, Thomas Kohlborn et al. · Deviant Behavior · 2016 · 72 citations

Social Psychology, Organizational Culture, Organization Science +18

Interview with Michael Rosemann on ambidextrous business process management

Thomas Kohlborn, Oliver Mueller, Jens Poeppelbuss et al. · Business Process Management Journal · 2014 · 70 citations

Industrial Design, Business Process Integration, Business Process +14

Constructive deviance as a driver for performance in retail

Willem Mertens, Jan Recker, Tyge‐F. Kummer et al. · Journal of Retailing and Consumer Services · 2016 · 59 citations · Full text

Customer Satisfaction, Behavioral Decision Making, Management +8

Business and Software Service Lifecycle Management

Thomas Kohlborn, Axel Korthaus, Michael Rosemann · 2009 · 40 citations

Software Maintenance, Product-service-software System, Service Strategy +14

Rows per page

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