Concepedia

D. M. Kitchens

DM

Statistics

Publications

1

Citations

59

H-Index

1

Active since

1993

Affiliations

Heriot-Watt University(Current)

D. M. Kitchens is an author at Heriot-Watt University specializing in service brand reputation, competitive advantage, and competitive performance measurement.

Publications per year

1993–1993

1

Publications

1

The Competitive Advantage of Business Service Firms: A Matched Pairs Analysis of the Relationship Between Generic Strategy and Performance

P. N. O'Farrell, D. M. Kitchens, L. A. R. Moffat · Service Industries Journal · 1993 · 59 citations

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