Concepedia

Susanne Gustavsson

SG

Statistics

Publications

8

Citations

215

H-Index

8

Active since

2014

Affiliations

Chalmers University of Technology(Current)

Skaraborg Hospital

Susanne Gustavsson is an author at Chalmers University of Technology specializing in education, organizations, and services management.

Top concepts

NursingEducationPrimary CareHealth PolicyOrganizationsPublic HealthHealth ManagementOutcomes ResearchHealth InformaticsService Management

Publications per year

2014–2020

8

Publications

8

Using an adapted approach to the Kano model to identify patient needs from various patient roles

Susanne Gustavsson, Ida Gremyr, Elisabeth Kenne Sarenmalm · The TQM Journal · 2016 · 47 citations

Organizations, Customer Satisfaction, Family Medicine +24

An Emerging Science of Improvement in Health Care

Bo Bergman, Andreas Hellström, Svante Lifvergren et al. · Quality Engineering · 2014 · 45 citations

Total Quality Management, Nursing, Primary Care +15

Improvements in neonatal care; using experience-based co-design

Susanne Gustavsson · International Journal of Health Care Quality Assurance · 2014 · 35 citations

Designing quality of care – contributions from parents

Susanne Gustavsson, Ida Gremyr, Elisabeth Kenne Sarenmalm · Journal of Clinical Nursing · 2015 · 27 citations

Adopting a management innovation in a professional organization

Andreas Hellström, Svante Lifvergren, Susanne Gustavsson et al. · Business Process Management Journal · 2015 · 24 citations

Organizations, Innovation Adoption, Services Management +22

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