Concepedia

Richard Labagh

RL

1

Publications

361

Citations

1

H-Index

1992

Active since

Richard Labagh is an author specializing in service quality, marketing strategy, and hospitality management.

Top concepts

TourismBusinessMarketingManagementHospitalityService QualityCustomer ServiceGuest ExperienceMotel ManagementMarketing Strategy

Publications per year

1992–1992

1

Publications

1

A Strategy for Customer Satisfaction

Jonathan D. Barsky, Richard Labagh · Cornell Hotel and Restaurant Administration Quarterly · 1992 · 361 citations

Customer Experience, Customer Satisfaction, Guest Information +15

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