Concepedia

Dong-Heon Jeong

DJ

Statistics

Publications

1

Citations

961

H-Index

1

Active since

2004

Affiliations

Electronics and Telecommunications Research Institute(Current)

Dong-Heon Jeong is an author at Electronics and Telecommunications Research Institute specializing in customer satisfaction, service quality, and consumer research.

Top concepts

Publications per year

2004–2004

1

Publications

1

The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services

Moon-Koo Kim, Myeong-Cheol Park, Dong-Heon Jeong · Telecommunications Policy · 2004 · 961 citations

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