Concepedia

Anja Reimer

AR

2

Publications

458

Citations

2

H-Index

2005

Active since

Affiliations

University of Southern California(Current)

Anja Reimer is an author at University of Southern California specializing in business, hospitality management, and customer satisfaction.

Top concepts

BusinessMarketingManagementService QualityConsumer ResearchHospitality IndustryCustomer SatisfactionHospitality MarketingHospitality ManagementTourism

Publications per year

2005–2009

2

Publications

2

The impact of servicescape on quality perception

Anja Reimer, R. T. Kuehn · European Journal of Marketing · 2005 · 443 citations

Customer Satisfaction, Services Management, Consumer Research +17

Consumers' inferences about quality across diverse service providers

Anja Reimer, Valerie S. Folkes · Psychology and Marketing · 2009 · 15 citations

Customer Satisfaction, Consumer Research, Hospitality +19

Rows per page

1–2 of 2