Concepedia

Ralph Gumann

RG

Statistics

Publications

1

Citations

133

H-Index

1

Active since

2020

Affiliations

Newcastle University(Current)

Ralph Gumann is an author at Newcastle University specializing in social communication, conversation analysis, and social media.

Publications per year

2020–2020

1

Publications

1

“Don't Forget that Others Are Watching, Too!” The Effect of Conversational Human Voice and Reply Length on Observers’ Perceptions of Complaint Handling in Social Media

Ana Javornik, Raffaele Filieri, Ralph Gumann · Journal of Interactive Marketing · 2020 · 133 citations

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