Concepedia

Dragan Benazić

DB

7

Publications

213

Citations

7

H-Index

2012

Active since

Affiliations

Juraj Dobrila University of Pula(Current)

University of Rijeka

Dragan Benazić is an author at Juraj Dobrila University of Pula specializing in marketing, customer satisfaction, and tourism.

Top concepts

MarketingCustomer SatisfactionArtsTourismBusinessEducationE-businessManagementCommunicationUser Experience

Publications per year

2012–2023

7

Publications

7

The perception of e-servicescape and its influence on perceived e-shopping value and customer loyalty

Ana Čuić Tanković, Dragan Benazić · Online Information Review · 2018 · 107 citations

Customer Experience, Customer Satisfaction, Digital Marketing +23

Measuring the importance of communication skills in tourism

Ana Čuić Tanković, Jelena Kapeš, Dragan Benazić · Economic Research-Ekonomska Istraživanja · 2022 · 40 citations · Full text

Customer Satisfaction, Tourism Management, Human Communication +14

From social interactivity to buying: an instagram user behaviour based on the S-O-R paradigm

Tomáš Ric, Dragan Benazić · Economic Research-Ekonomska Istraživanja · 2022 · 16 citations · Full text

Service quality concept and measurement in the business consulting market

Dragan Benazić, Đurđana Ozretić Došen · 2012 · 16 citations · Full text

Communication skills in generation Z as future tourism employees

Ana Čuić Tanković, Jelena Kapeš, Dragan Benazić · Communication Research and Practice · 2022 · 14 citations

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