Melissa Buco

Utility computing SLA management based upon business objectives

Melissa Buco, Rong Chang, Laura Luan et al. · IBM Systems Journal · 2004 · 140 citations

Computing, Information Systems, Information Technology +13

IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows

Naga Ayachitula, Melissa Buco, Yixin Diao et al. · 2007 · 36 citations

Business, Information Systems, Information Technology +15

Managing eBusiness on demand SLA contracts in business terms using the cross-SLA execution manager SAM

Melissa Buco, Rong Chang, Laura Luan et al. · 2003 · 29 citations

Management, Information Systems, Quality Management +17

Low traffic overlay networks with large routing tables

Chunqiang Tang, Melissa Buco, Rong Chang et al. · 2005 · 25 citations

Computing, Computer Science, Computer Systems +17

Integrated change and configuration management

Christopher D. Ward, Vijay Aggarwal, Melissa Buco et al. · IBM Systems Journal · 2007 · 21 citations

Management, Change Management, Information Systems +16