Concepedia

Laura Luan

LL

8

Publications

283

Citations

8

H-Index

2003

Active since

Affiliations

IBM (United States)(Current)

IBM Research - Thomas J. Watson Research Center

IBM Research - India

Research Triangle Park Foundation

Laura Luan is an author at IBM (United States) specializing in engineering, cloud computing, and systems engineering.

Top concepts

EngineeringCloud ComputingSystems EngineeringSoftware EngineeringData ManagementComputer ScienceData IntegrationManagementSoftware DesignOperations Research

Publications per year

2003–2009

8

Publications

8

Utility computing SLA management based upon business objectives

Melissa Buco, Rong Chang, Laura Luan et al. · IBM Systems Journal · 2004 · 140 citations

A A Service, Engineering, Business Intelligence +17

Managing eBusiness on demand SLA contracts in business terms using the cross-SLA execution manager SAM

Melissa Buco, Rong Chang, Laura Luan et al. · 2003 · 29 citations

A A Service, Customer Satisfaction, Business Intelligence +22

Multi-dimensional Knowledge Integration for Efficient Incident Management in a Services Cloud

Rajeev Gupta, Kalika Prasad, Laura Luan et al. · 2009 · 26 citations

Engineering, Service Monitoring, Related Tickets +28

Low traffic overlay networks with large routing tables

Chunqiang Tang, Melissa Buco, Rong Chang et al. · 2005 · 25 citations

Cluster Computing, Network Routing Algorithm, Engineering +15

Towards an optimized model of incident ticket correlation

Patricia Marcu, Genady Ya. Grabarnik, Laura Luan et al. · 2009 · 21 citations

Software Maintenance, Engineering, Safety Science +24

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