7
Publications
368
Citations
7
H-Index
2010
Active since
Affiliations
Vaibhav Chawla is an author at Indian Institute of Management Kozhikode specializing in management, business, and organizational behavior.
Top concepts
BusinessManagementOrganizational BehaviorMarketingHuman ResourcesOrganizational PsychologyOrganizational CommunicationSales ManagementEthical LeadershipProfessional Selling
Publications per year
2010–2021
7
7
Barriers to service recovery in B2B markets: a TISM approach in the context of IT-based services
Ashwin J. Baliga, Vaibhav Chawla, Vijaya Sunder M et al. · Journal of Business and Industrial Marketing · 2021 · 33 citations
Customer Satisfaction, Business-to-business Research, Business Intelligence +17
Rows per page
1–5 of 7