Maria Francesca Renzi

The Integrated Model on Mobile Payment Acceptance (IMMPA): An empirical application to public transport

Laura Di Pietro, Roberta Guglielmetti Mugion, Giovanni Mattia et al. · Transportation Research Part C Emerging Technologies · 2015 · 165 citations

Public Transport, Customer Satisfaction, Economics +13

Gamification in tourism and hospitality research in the era of digital platforms: a systematic literature review

Maria Giovina Pasca, Maria Francesca Renzi, Laura Di Pietro et al. · Journal of Service Theory and Practice · 2021 · 116 citations · Full text

Customer Satisfaction, Tourism Management, Consumer Research +23

Understanding the link between collaborative economy and sustainable behaviour: An empirical investigation

Martina Toni, Maria Francesca Renzi, Giovanni Mattia · Journal of Cleaner Production · 2017 · 109 citations

Economics, Sustainable Consumption, Engineering +11

Exploring different nationality perceptions of airport service quality

Angelos Pantouvakis, Maria Francesca Renzi · Journal of Air Transport Management · 2016 · 101 citations

Customer Satisfaction, Culture, Service Quality +6

Heritage and identity: technology, values and visitor experiences

Laura Di Pietro, Roberta Guglielmetti Mugion, Maria Francesca Renzi · Journal of Heritage Tourism · 2017 · 82 citations · Full text

Visitor Experience, Culture, Heritage Conservation +9