Cristiane Junqueira Giovannini

Arbitration chambers and trust in technology provider: Impacts of trust in technology intermediated dispute resolution proceedings

Daniel Brantes Ferreira, Cristiane Junqueira Giovannini, Elizaveta Gromova et al. · Technology in Society · 2022 · 60 citations

Labor Arbitration, Negotiation, Dispute Resolution +11

The effects of trust transference, mobile attributes and enjoyment on mobile trust

Cristiane Junqueira Giovannini, Jorge Brantes Ferreira, Jorge Ferreira da Silva et al. · BAR - Brazilian Administration Review · 2015 · 51 citations · Full text

Customer Satisfaction, Behavioral Decision Making, Digital Marketing +25

Seller Reputation Within the B2C e-Marketplace and Impacts on Purchase Intention

Felipe Malak, Jorge Brantes Ferreira, Roberto Pessoa de Queiroz Falcão et al. · Latin American Business Review · 2021 · 37 citations

Customer Satisfaction, Business-to-business Research, Digital Marketing +22

Online Sports Betting in Brazil and conflict solution clauses

Daniel Brantes Ferreira, Elizaveta Gromova, Bianca Oliveira de Farias et al. · REVISTA BRASILEIRA DE ALTERNATIVE DISPUTE RESOLUTION · 2022 · 14 citations

Negotiation, Economics, Repeated Game +11

The impact of eWOM: a study on the adoption of opinions on consumer online communities

Jorge Brantes Ferreira, Angilberto Sabino de Freitas, Eduardo Rocha Guaraná et al. · Tourism & Management Studies · 2016 · 13 citations · Full text