Concepedia

Cristiane Drebes Pedron

CD

Statistics

Publications

17

Citations

633

H-Index

13

Active since

2008

Affiliations

Universidade Nove de Julho(Current)

University of Lisbon

Universidade do Vale do Rio dos Sinos

Instituto Superior de Gestão

Virginia Commonwealth University

Cristiane Drebes Pedron is an author at Universidade Nove de Julho specializing in management, business, and customer relationship management.

Publications per year

2008–2020

17

Publications

17

Analysing reviews in the Web 2.0: Small and medium hotels in Portugal

Marcírio Silveira Chaves, Rodrigo da Costa Gomes, Cristiane Drebes Pedron · Tourism Management · 2011 · 119 citations

Management, Hospitality Management, Information Systems +11

Understanding controversies in digital platform innovation processes: The Google Glass case

Amarolinda Zanela Klein, Carsten Sørensen, Angilberto Sabino de Freitas et al. · Technological Forecasting and Social Change · 2019 · 72 citations · Full text

Business, Innovation Management, Technology Management +14

Interpreting information security culture: An organizational transformation case study

Gurpreet Dhillon, Romilla Syed, Cristiane Drebes Pedron · Computers & Security · 2015 · 67 citations

Business, Information Systems, Management Information Systems +14

What lies behind the concept of customer relationship management? Discussing the essence of CRM through a phenomenological approach

Cristiane Drebes Pedron, Amarolinda Zanela Saccol · BAR - Brazilian Administration Review · 2009 · 64 citations · Full text

Business, Marketing, Business Ethics +8

Information and communication technology adoption for business benefits: A case analysis of an integrated paperless system

Mário Caldeira, A. Serrano, Rui Quaresma et al. · International Journal of Information Management · 2012 · 44 citations · Full text

Business, Information Systems, Management Information Systems +14

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