M.S. Balaji - Concepedia

Author

M.S. Balaji

University of Nottingham Ningbo China ORCID

Also Known As

Balaji M S, Balaji M. S., Balaji M.S., Balaji, M.S., Balaji. M, M Balaji, M S Balaji, M. Balaji, M. S. Balaji, M.S. Balaji

142

Publications

Citations

H-Index

188

Concepts

All Affiliations

University of Nottingham Ningbo China Taylor's University École Supérieure de Commerce de Rennes The University of Western Australia ICFAI Business School

About

M.S. Balaji is an author at University of Nottingham Ningbo China specializing in marketing, management, and consumer research.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	33	42	4.7K
2	Arts	9	9	753
3	Engineering	5	5	209
4	Health Sciences	4	4	132
5	Education	2	2	241

M.S. Balaji

Publications

6.8K

Citations

H-Index

Page 1

	Year	Citations
Linking green skepticism to green purchase behavior See Kwong Goh, M.S. Balaji Journal of Cleaner Production Public PolicyGreen MarketingGreenwashingGreen SkepticismManagement	2016	433
Value co-creation with Internet of things technology in the retail industry M.S. Balaji, Sanjit Kumar Roy Journal of Marketing Management	2016	317
Constituents and consequences of smart customer experience in retailing Sanjit Kumar Roy, M.S. Balaji, Saalem Sadeque, Technological Forecasting and Social Change Customer ExperienceCustomer SatisfactionSmart Customer ExperienceInteractive MarketingManagement	2016	316
Predictors of customer acceptance of and resistance to smart technologies in the retail sector Sanjit Kumar Roy, M.S. Balaji, Ali Quazi, Journal of Retailing and Consumer Services Customer SatisfactionCustomer AcceptanceMobile CommerceDigital MarketingTechnology Acceptance Model	2018	293
Why people participate in the sharing economy: an empirical investigation of Uber Zach W. Y. Lee, Tommy K. H. Chan, M.S. Balaji, Internet Research Innovation AdoptionDigital MarketingConsumer ResearchTechnology AdoptionInformation Sharing	2018	287
How customers cope with service failure? A study of brand reputation and customer satisfaction Aditi Sarkar Sengupta, M.S. Balaji, Balaji Krishnan Journal of Business Research MarketingCustomer SatisfactionService FailureService QualityService Recovery	2014	264
How psychological and contextual factors contribute to travelers’ propensity to choose green hotels? Rambalak Yadav, M.S. Balaji, Charles Jebarajakirthy International Journal of Hospitality Management Contextual FactorsGreen HotelsTourism ManagementGreen MarketingTravelers ’ Propensity	2018	244
Determinants of negative word-of-mouth communication using social networking sites M.S. Balaji, Kok Wei Khong, Alain Yee‐Loong Chong Information & Management Social MediaInteractive MarketingManagementConsumer ResearchNegative Word-of-mouth Communication	2016	237
Examining the antecedents and consequences of perceived shopping value through smart retail technology Sujana Adapa, Syed Muhammad Fazal‐e‐Hasan, M.S. Balaji, Journal of Retailing and Consumer Services Customer SatisfactionOnline Customer BehaviorDigital MarketingTechnology Acceptance ModelInteractive Marketing	2019	204
Student Interactions in Online Discussion Forum: Empirical Research from "Media Richness Theory" Perspective. M.S. Balaji, Diganta Chakrabarti Journal of interactive online learning Media Richness TheoryE-learningSocial MediaCommunication EffectsLearning Sciences	2010	193

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