Concepedia

Jennifer Lynn Roney

JL

Statistics

Publications

2

Citations

87

H-Index

2

Active since

1997

Affiliations

Southern Methodist University(Current)

Jennifer Lynn Roney is an author at Southern Methodist University specializing in total quality management, quality management, and management.

Publications per year

1997–1997

2

Publications

2

Analyzing the impact of service provider empowerment on perceptions of service quality inside an organization

John C. Goodale, Melissa M. Koerner, Jennifer Lynn Roney · Journal of Quality Management · 1997 · 48 citations

, , +14

Cultural implications of implementing TQM in Poland

Jennifer Lynn Roney · Journal of World Business · 1997 · 39 citations

, , +9

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