Laura Sleven is an author at Boskalis (Netherlands) specializing in consumer engagement, customer satisfaction, and interactive marketing.
Top concepts
BiasMarketingManagementPersuasionCommunicationOnline ReviewsSocial SciencesSocial InfluenceConsumer BehaviorConsumer Research
Publications per year
2015–2015
1
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P.E. Ketelaar, Lotte M. Willemsen, Laura Sleven et al. · Journal of Computer-Mediated Communication · 2015 · 69 citations · Full text
Customer Satisfaction, Behavioral Decision Making, Consumer Research +19
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