Concepedia

Richard Widdows

RW

Statistics

Publications

22

Citations

1.3K

H-Index

16

Active since

1987

Affiliations

Purdue University West Lafayette(Current)

University of Tennessee at Knoxville

The Ohio State University

Wuhan University

National Chengchi University

Richard Widdows is an author at Purdue University West Lafayette specializing in management, marketing, and customer satisfaction.

Top concepts

MarketingManagementConsumer ResearchCustomer SatisfactionConsumer BehaviorInteractive MarketingCommunicationBusinessHealthDigital Marketing

Publications per year

1987–2015

22

Publications

22

Consumer responses to high-technology products: Product attributes, cognition, and emotions

Seung‐Hyun Lee, Sejin Ha, Richard Widdows · Journal of Business Research · 2011 · 246 citations

Consumer-driven Product Development, Customer Satisfaction, Product Experience +10

M‐loyalty: winning strategies for mobile carriers

Heejin Lim, Richard Widdows, Jungkun Park · Journal of Consumer Marketing · 2006 · 203 citations

Customer Satisfaction, Digital Marketing, Consumer Motivation +20

Consumers' Online Information Search Behavior and the Phenomenon of Search vs. Experience Products

Lien‐Ti Bei, Etta Y. I. Chen, Richard Widdows · Journal of Family and Economic Issues · 2004 · 162 citations

Customer Satisfaction, Information Search, Online Customer Behavior +13

Trust, empathy, social identity, and contribution of knowledge within patient online communities

Jing Zhao, Kathleen Abrahamson, James G. Anderson et al. · Behaviour and Information Technology · 2013 · 79 citations

Social Psychology, Empathy, Social Influence +25

Product Knowledge and Product Involvement as Moderators of the Effects of Information on Purchase Decisions: A Case Study Using the Perfect Information Frontier Approach

Lien‐Ti Bei, Richard Widdows · Journal of Consumer Affairs · 1999 · 76 citations

Customer Satisfaction, Complex Product Information, Consumer Uncertainty +21

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