Amelie I. Metzmacher

Publications

Citations

H-Index

2020

Active since

Affiliations

Koblenz University of Applied Sciences(Current)

Amelie I. Metzmacher is an author at Koblenz University of Applied Sciences specializing in customer satisfaction, total quality management, and performance measurement systems.

ORCID

Top concepts

BusinessMarketingManagementHuman ResourcesBusiness AnalyticsCustomer SatisfactionPerformance ManagementOrganizational BehaviorPerformance MeasurementTotal Quality Management

Publications per year

2020–2020

Publications

Performance management on the shop floor – an investigation of KPI perception among managers and employees

Jasmin Ohlig, Thomas Hellebrandt, Amelie I. Metzmacher et al. · International Journal of Quality and Service Sciences · 2020 · 14 citations

Total Quality Management, Customer Satisfaction, Organizational Characteristic +17

Rows per page

1–1 of 1