Konstantina Kamvysi

The application of quality function deployment in service quality management

Andreas Andronikidis, Andreas C. Georgiou, Katerina Gotzamani et al. · The TQM Journal · 2009 · 123 citations

Total Quality Management, Customer Satisfaction, Engineering +19

Capturing and prioritizing students’ requirements for course design by embedding Fuzzy-AHP and linear programming in QFD

Konstantina Kamvysi, Katerina Gotzamani, Andreas Andronikidis et al. · European Journal of Operational Research · 2014 · 100 citations

Fuzzy Multi-criteria Decision-making, Fuzzy Logic, Learning Sciences +6

Integrating DEAHP and DEANP into the quality function deployment

Konstantina Kamvysi, Katerina Gotzamani, Andreas C. Georgiou et al. · The TQM Journal · 2010 · 27 citations

Total Quality Management, Logistics Processes, Engineering +16

A quality function deployment framework for service strategy planning

Konstantina Kamvysi, Andreas Andronikidis, Andreas C. Georgiou et al. · Journal of Retailing and Consumer Services · 2023 · 17 citations

Deployment Strategy, Service Strategy, Engineering +8

Introducing multivariate Markov modeling within QFD to anticipate future customer preferences in product design

Katerina Gotzamani, Andreas C. Georgiou, Andreas Andronikidis et al. · International Journal of Quality & Reliability Management · 2018 · 16 citations

Customer Satisfaction, Engineering, Robust Qfd Method +24