Concepedia

Lingshu Tang

LT

1

Publications

62

Citations

1

H-Index

2016

Active since

Affiliations

Beijing University of Posts and Telecommunications(Current)

Lingshu Tang is an author at Beijing University of Posts and Telecommunications specializing in customer satisfaction, brand management, and interactive marketing.

Top concepts

BusinessMarketingManagementCommunicationService QualityBrand ManagementConsumer BehaviorConsumer ResearchMarketing InsightsPurchase Intention

Publications per year

2016–2016

1

Publications

1

How does word of mouth affect customer satisfaction?

Wenhua Shi, Lingshu Tang, Xiaohang Zhang et al. · Journal of Business and Industrial Marketing · 2016 · 62 citations

Customer Satisfaction, Consumer Research, Communication +16

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