Concepedia

Nicole Hartley

NH

29

Publications

1.2K

Citations

17

H-Index

2005

Active since

Affiliations

The University of Queensland(Current)

Curtin University

Children’s Health Queensland Hospital and Health Service

University of Massachusetts Boston

National University of Singapore

Nicole Hartley is an author at The University of Queensland specializing in management, marketing, and consumer research.

Top concepts

ManagementMarketingConsumer ResearchBusinessConsumer BehaviorDigital MarketingPsychologyCommunicationService DesignSocial Sciences

Publications per year

2005–2024

29

Publications

29

Corporate Digital Responsibility in Service Firms and Their Ecosystems

Jochen Wirtz, Werner H. Kunz, Nicole Hartley et al. · Journal of Service Research · 2022 · 220 citations · Full text

Artificial Intelligence, Corporate Digital Responsibility, Computer Ethic +21

Measuring Banks' Automated Service Quality: A Confirmatory Factor Analysis Approach

Mohammed Al‐Hawari, Nicole Hartley, Tony Ward · Acquire (CQUniversity) · 2005 · 175 citations

The Threat of Terrorism and Tourist Choice Behavior

Gabrielle Walters, Ann Wallin, Nicole Hartley · Journal of Travel Research · 2018 · 142 citations

International Tourism, Behavioral Decision Making, Social Influence +20

Service Provider’s Experiences of Service Separation

Teegan Green, Nicole Hartley, Nicole Gillespie · Journal of Service Research · 2016 · 76 citations

Customer Satisfaction, Family Medicine, Telepsychiatry +18

How can the word “NEW” evoke consumers' experiences of novelty and interest?

Billy Sung, Nicole Hartley, Eric J. Vanman et al. · Journal of Retailing and Consumer Services · 2016 · 61 citations

Marketing, Consumer Decision Making, Consumer Culture +9

Rows per page

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