Ahamad Zaidi Bahari

E-Service Quality Dimensions and Their Effects on E-Customer Satisfaction in Internet Banking Services

Farnaz Beheshti Zavareh, Mohd Shoki Md Ariff, Ahmad Jusoh et al. · Procedia - Social and Behavioral Sciences · 2012 · 164 citations · Full text

Business, Information Systems, Management Information Systems +17

The Effects of Computer Self-Efficacy and Technology Acceptance Model on Behavioral Intention in Internet Banking Systems

Mohd Shoki Md Ariff, Sheng Yeow, Norhayati Zakuan et al. · Procedia - Social and Behavioral Sciences · 2012 · 84 citations · Full text

Business, Information Systems, Marketing +15

Web-based Factors Affecting Online Purchasing Behaviour

Mohd Shoki Md Ariff, Ng Sze Yan, Norhayati Zakuan et al. · IOP Conference Series Materials Science and Engineering · 2013 · 26 citations · Full text

Business, Information Technology, Marketing +15

Critical success factors of total quality management implementation in higher education institution: UTM case study

Norliza Mohd. Salleh, Norhayati Zakuan, Mohd Shoki Md Ariff et al. · AIP conference proceedings · 2018 · 19 citations

Management, Quality Management, Higher Education Administration +9