Farnaz Beheshti Zavareh

Publications

160

Citations

H-Index

2012

Active since

Affiliations

Islamic Azad University of Majlesi(Current)

Farnaz Beheshti Zavareh is an author at Islamic Azad University of Majlesi specializing in user experience, interactive marketing, and online banking.

Top concepts

BusinessMarketingManagementOnline BankingService QualityUser ExperienceCustomer SatisfactionInteractive Marketing

Publications per year

2012–2012

Publications

E-Service Quality Dimensions and Their Effects on E-Customer Satisfaction in Internet Banking Services

Farnaz Beheshti Zavareh, Mohd Shoki Md Ariff, Ahmad Jusoh et al. · Procedia - Social and Behavioral Sciences · 2012 · 160 citations · Full text

Customer Satisfaction, Online Customer Behavior, Online Banking +15

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