Katherine A. Sliter

The employee as a punching bag: The effect of multiple sources of incivility on employee withdrawal behavior and sales performance

Michael T. Sliter, Katherine A. Sliter, Steve M. Jex · Journal of Organizational Behavior · 2011 · 482 citations

Customer Satisfaction, Behavioral Decision Making, Job Performance +20

The differential effects of interpersonal conflict from customers and coworkers: Trait anger as a moderator.

Michael T. Sliter, Shuang Yueh Pui, Katherine A. Sliter et al. · Journal of Occupational Health Psychology · 2011 · 127 citations

Customer Satisfaction, Social Psychology, Organizational Conflict +20

An IRT Examination of the Psychometric Functioning of Negatively Worded Personality Items

Katherine A. Sliter, Michael J. Zickar · Educational and Psychological Measurement · 2013 · 82 citations

Personality Psychology, Behavioral Sciences, Psychometric Functioning +9

Older and (Emotionally) Smarter? Emotional Intelligence as a Mediator in the Relationship between Age and Emotional Labor Strategies in Service Employees

Michael T. Sliter, Yiwei Chen, Scott A. Withrow et al. · Experimental Aging Research · 2013 · 56 citations

Employee adiposity and incivility: Establishing a link and identifying demographic moderators and negative consequences.

Katherine A. Sliter, Michael T. Sliter, Scott A. Withrow et al. · Journal of Occupational Health Psychology · 2012 · 50 citations

Workplace Psychology, Excess Adiposity, Negative Consequences +22