Concepedia

Heinz-Gerd Hegering

HH

Statistics

Publications

4

Citations

127

H-Index

4

Active since

1994

Affiliations

Ludwig-Maximilians-Universität München(Current)

Heinz-Gerd Hegering is an author at Ludwig-Maximilians-Universität München specializing in systems engineering, business, and management.

Top concepts

Systems EngineeringBusinessManagementEngineeringService DesignSoftware DesignCustomer SatisfactionMarketingCloud ComputingSystem Management

Publications per year

1994–2003

4

Publications

4

Towards generic service management concepts a service model based approach

Markus Garschhammer, Michael Nerb, R. Hauck et al. · 2001 · 87 citations

Customer Satisfaction, Terms Service, Business Intelligence +15

A corporate operation framework for network service management

Heinz-Gerd Hegering, Sebastian Abeck, René Wies · IEEE Communications Magazine · 1996 · 15 citations

Engineering, Network Operation, Corporate Operation Framework +16

A case-driven methodology for applying the MNM service model

Markus Garschhammer, R. Hauck, Heinz-Gerd Hegering et al. · 2003 · 14 citations

Customer Satisfaction, Engineering, Modeling Methodology +17

Cooperative computing and integrated system management: A critical comparison of architectural approaches

Heinz-Gerd Hegering, Bernhard Neumair, M. Gutschmidt · Journal of Network and Systems Management · 1994 · 11 citations

Engineering, Cooperative Information System, Cloud Computing +10

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