Markus Garschhammer - Concepedia

Author

Markus Garschhammer

Also Known As

Garschhammer, Markus, M. Garschhammer, Markus Garschhammer

Publications

176

Citations

H-Index

Concepts

All Affiliations

Markus Garschhammer is an author at Leibniz Supercomputing Centre specializing in customer satisfaction, systems engineering, and management.

#	Concept	H-Index	Publications	Citations
1	Management	3	3	142
2	Business	2	2	101
3	Engineering	2	2	55
4	Marketing	2	2	128
5	Operations Research	1	1	14

Markus Garschhammer

Publications

142

Citations

H-Index

Page 1

	Year	Citations
Towards generic service management concepts a service model based approach Markus Garschhammer, Michael Nerb, R. Hauck, Customer SatisfactionTerms ServiceBusiness IntelligenceServices ManagementService Study	2001	87
The MNM service model — Refined views on generic service management Markus Garschhammer, R. Hauck, Bernhard Kempter, Journal of Communications and Networks Customer SatisfactionGeneric Service ManagementEngineeringWeb Service ModelingCloud Computing	2001	41
A case-driven methodology for applying the MNM service model Markus Garschhammer, R. Hauck, Heinz-Gerd Hegering, Customer SatisfactionEngineeringModeling MethodologySoftware EngineeringOperations Research	2003	14

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