Concepedia
Statistics
Publications
4
Citations
451
H-Index
Active since
2001
Affiliations
Macquarie University(Current)
University of Manchester
Abdullah H. Aldlaigan is an author at Macquarie University specializing in business, banking, and customer satisfaction.
Publications per year
2001–2005
SYSTRA‐SQ: a new measure of bank service quality
Abdullah H. Aldlaigan, Francis Buttle · International Journal of Service Industry Management · 2002 · 221 citations
Business, Quality Management, Banking +16
Beyond satisfaction: customer attachment to retail banks
Abdullah H. Aldlaigan, Francis Buttle · International Journal of Bank Marketing · 2005 · 103 citations
Business, Marketing, Retail Management +13
Consumer involvement in financial services: an empirical test of two measures
Abdullah H. Aldlaigan, Francis Buttle · International Journal of Bank Marketing · 2001 · 91 citations
Business, Business Economics, Finance +12
The Theory and Practice of Customer Bonding
Francis Buttle, Ahmad Rizal, Abdullah H. Aldlaigan · Journal of Business-to-Business Marketing · 2002 · 36 citations
Business, Marketing, Marketing Management +16
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